Keeping our clients safe

Two Women

What Visiting Nurse & Community Care is doing during COVID-19:

All caregiver staff is provided with the following training:

  • Infection prevention and control practices and updates regarding COVID-19 related to client care
  • Standard precautions for all client care and transition-based precautions for patients with confirmed or suspected COVID-19
  • Washing of hands with soap and water for at least 20 seconds, or use of an alcohol-based hand sanitizer (at least 60% alcohol), which should occur at a minimum:
    • On arrival at a client’s home
    • Before and after client contact
    • Before and after handling food
    • After contact with the client’s immediate environment
    • After contact with blood, bodily fluids, and other potentially infectious material or contaminated surfaces
    • When soiled
    • Before and after putting on and taking off PPE, including, but not limited to, gloves and masks
  • How to put on, take off, and dispose of PPE

Caregiver Personnel Self-Screening and Client Assessment Before Visit:

All caregivers call in daily, reporting to their manager regarding the following:

    • Reporting of fever greater than 100 degrees
    • Cough, sore throat, shortness of breath, loss of taste/smell, or any other symptoms of COVID-19

Caregivers are removed immediately from daily schedule if reporting yes to any of the above and must contact a physician, in addition to agency policies of self-quarantine and follow-up testing.

Before making a home visit caregivers call to pre-screen the client regarding current COVID-19 clinical status and to determine the appropriate PPE needed for the visit.

  • Shortness of breath or difficulty breathing
  • Fatigue, muscle, or body aches
  • Headache, sore throat
  • Congestion or runny now
  • Nausea or vomiting
  • Diarrhea
  • Loss of Smell/taste
  • Is there anyone in your household or close contacts under investigation or surveillance or self-quarantine?
  • Has any person in your household traveled internationally or in a high COVID-19 risk area?

Personal Protective Equipment (PPE):

  • All caregivers are mandated to wear a mask, face shield or goggles and gloves
  • Each case is assessed, and the appropriate PPE is supplied to all caregivers


CDC has reinforced the use of everyday preventive actions to help prevent the spread of respiratory diseases and seasonal influenza.  That includes:

  • Avoid close contact with people who are sick.
  • Close contact is defined as being within approximately 6 feet of a COVID-19 case for a prolonged period. Close contact can occur while caring for, living with, visiting, or sharing a health care waiting area or room with a COVID-19 case, or having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on). (source: CDC)
  • Avoid touching your eyes, nose, and mouth
  • Follow “Stay at Home” orders given by public officials and avoid public places.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Hands and fingers do not do a sufficient job of covering the droplets of a cough or sneeze.
  • Keep surfaces and frequently touched objects (bedside tables, door handles, surfaces in the bathroom, toys for children, etc.) clean by wiping down with a household disinfectant.
  • No handshaking/hugging etc.

HCA Accredited

Visiting Nurse & Community Care Home has been awarded the Home Care Alliance of Massachusetts Certificate of Accreditation since 2015. Visiting Nurse & Community Care is proud to be among the 10% of elite agencies having achieved this distinguished status.